The More Things Change... [- John de Wit -]
It turns out that on-demand (software as a service) applications are no different than the ones we build/buy and install on premise; they fail to meet our insatiable appetite for more features and functions. In addition, we discover that being outside our firewall creates a unique problem with respect to integrating these solutions into our mainstream business processes. To date, we users are addressing this issue by moving lots of data (much of it never used) to and fro across the fire wall, hardly a 2007, Web 2.0 approach. In this edition of the Nimaya Newsletter we will focus on the challenge of assimilating one or more on-demand environments into a corporate information technology whole, from both a data and process perspective and how Nimaya’s ActionBridge product line can cost effectively address this dilemma.
Getting More from SaaS (Software as a Service) [- Dan Soschin -] One very real drawback of SaaS is the fact that it sits outside an organization's firewall, and therefore, its jurisdiction. As a result, the data in the SaaS application is isolated from the rest of the business. While this might not be such a big deal for a small shop, it can be a show stopper when it comes to the enterprise. [Read On...]
Event-Driven Architecture Keeps You "In the Know" [- Ashok Kumar -]
According to a recent report by Gartner Research "...successful software-as-a-service (SaaS) deployments will not be deployed as islands of automation. There will be multiple application scenarios where on-premise integration or interoperability with other applications will become important to support complete business processes."
In the same research report, the Gartner analyst goes on to say that before making any SaaS technology decisions, companies need to assess their complete business process cycle in order to identify any on-premise integration or interoperability requirements and determine weather the SaaS applications can address these gaps. [Read On...]
Case Study: Embarq is Making Customer Centricity Work Embarq recently was spun off of Sprint as a provider of communications services to customers in its serving areas. Embarq, which is expected to rank among the Fortune® 500, brings common-sense ideas, reliable service and a renewed commitment to the communities it serves. Embarq focuses on offering its customers practical, innovative products and competitive pricing. The company has 20,000 employees and operates in 18 states offering local and long distance voice, data, high speed internet, wireless and entertainment services.
So what was the challenge? To improve customer support and sales support quickly and efficiently within the confines of multiple legacy infrastructures.
Learn how Nimaya helped Embarq tackle this challenge and generate more revenue. [Read On...]
ActionBridge: A Closer Look
Just what exactly is ActionBridge? What does it do? And perhaps most importantly, why is this so important? When embarking on an integration project, you have many different paths available, including the creation of a central data hub using CDI and MDM tools. But, there must be a better way, one that eliminates the time consuming and costly steps involved with these legacy approaches. In the age of SOA and SaaS, there is a better way. On demand integration accomplishes much more than CDI ever could, at a fraction of the time and cost. But what is the catch? For starters, you've got to be willing to challenge the status quo.
[Download the full whitepaper here]
Monthly Poll: For Which Functions do you Leverage SaaS-Based Solutions? Let us know and see how your answer stacks up against our other readers by taking our 10-second poll online now.
An Assortment of High-Quality Links & Articles We've combed the 'net for great insight on several hot issues such as enterprise mash-ups, software as a service and customer centricity. Why? So you don't have to, just in case you're soaking up the summer, on vacation! We think you'll find some great information and compelling facts. Check 'em out:
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