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ActionBridge® includes these major features and benefits:
Typical mashups include functions and data from on-premise
applications along side that of a SaaS system in the cloud. This
results in a single interactive application consisting of a more
complete picture of a business, process, or customer, empowering
organizations to make more informed and efficient decisions.
ActionBridge® mashups are built without a requirement for data
replication.
Consider a social security number stored in a secure on-premise
financial system. This data can be concealed so it appears alongside
data in an SaaS solution without compromising the data’s security. In
other words, workers will be able to securely access this type of data
(and functions) seamlessly, without moving the real values outside the
firewall. Nimaya’s innovative techniques assign sensitive information
opaque handles to obscure the true values. Users have access to the
functions and applications they need from within the firewall even if
the source system is in the cloud. It’s important to remember that while
sensitive processes and data are displaying in the SaaS applications, it
never actually leaves the firewall.
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Updates to SaaS applications can be synchronized with on-premise and
legacy applications sitting behind the corporate firewall. Events in
one system can proactively trigger processes in the other.
ActionBridge® delivers secure, real time access to data and functions
residing in desktop and on-premise systems (such as billing, orders,
service and transactional records) as well as third party information
sources (such as Dun & Bradstreet® and Hoovers®), from across the
enterprise and Internet, regardless of the source system’s platform or
geographic location.
This information is presented directly within a SaaS environment,
eliminating the need to log in and use additional desktop applications
or access multiple systems. Examples of this information include product
and services inventory, existing contract details, analytics, and sales
records. ActionBridge® can also be configured to present information
transiently, by selectively copying records into a SaaS database.
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ActionBridge® provides automatic creation of tasks, leads and opportunities to gener¬ate dynamic alerts and warnings that identify new leads and potential risks with existing customers and sales opportunities. Events trigger rules that are tailored for specific business processes, securely leveraging information both within and external to SaaS applications. For example, if an account with an active sales opportu¬nity in a CRM system has an unresolved billing dispute or multiple high priority service tickets open, the salesperson owning the account will receive proactive alerts for these issues in the form of automatically generated tasks on their CRM dashboard or via e-mail.
Additionally, ActionBridge® business rules can be configured to uncover cross-sell and up-sell opportunities resulting in additional automatically created tasks, leads and opportunities within your CRM system.
From each newly created task (or related process), users can access the specific information that led to its creation, securely and directly from ActionBridge® mashups. Users can further drill-down to obtain a greater level of detail regarding the current customer’s or prospect’s status, all without leaving the CRM environment.
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Avoid data duplication and synchronization issues by leveraging virtual mashups that leave data in its source while displaying it securely in another location. This is pertinent to comply with various policies (both regulatory and corporate). Reducing data replication lowers storage costs and the risk of propagating errant information that would then need to be corrected in multiple locations.
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ActionBridge’s connectors leverage the processes, functions and data
from legacy applications, extending their accessibility and lifespan,
while ensuring security. This can present an organization with a
significant reduction in expenses by reducing and/or deferring
investments in new software programs and equipment. In other words, you
can extend the value and usability of systems that were previously
classified as “end of life” and scheduled for expensive replacement.
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ActionBridge® contains an embedded security layer for role-based
provisioning of sensitive data among interconnected systems. This
includes single sign-on capabilities. Therefore users can log in to
ActionBridge® and gain secure access to only the applications, functions
and data that have been granted to them.
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ActionBridge® includes provisions to enable read-only access to sensitive
data and retains it behind the firewall. By doing so, administrators can
grant access to systems previously off-limit due to a lack of role-based
controls. This can improve efficiencies, saving time and money in
workflow processes, research and reporting.
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ActionBridge® enables users to access schemas from multiple sources to
create a master information hierarchy and to provide access to the
results across the enterprise. For example, if three separate systems
leverage a hierarchy of customers, one master record can be set and
maintained through ActionBridge® which other systems utilize. This
improves accuracy and efficiency across all workers.
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ActionBridge® enables bidirectional data exchange among integrated
applications. Workflows can manage modifications to systems based upon a
pre-determined approval path. For instance, administrators can establish
procedures for quarantining critical decisions and modifications to a
system until they are approved by a manager.
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By utilizing the pre-built ActionBridge® platform, application developers
no longer have to spend countless hours coding new programs, testing
them, and managing their deployment. Rather, they focus on empowering
users by virtually connecting the systems used daily via a single
interactive portal. This eliminates the need to retain costly
development contracts and support personnel.
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Since coding is eliminated, development time, Q/A, life cycle processes,
and bugs are likewise reduced and/or eliminated. The result is a
lowering of up front investments associated with deploying an
application.
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