ActionBridge Product Video (3 ½ minutes)
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ActionBridge Overview [PDF - 2pp]
ActionBridge Use Cases [PDF - 2pp]
ActionBridge for Salesforce.com [PDF - 2pp]
Mashup Overview [PDF - 2pp]
Embarq [PDF - 4pp]
Sprint Nextel [PDF - 2pp]
American Red Cross [PDF - 2pp]
Customer Data Integration, Now What? [Flash - 55 Min]
Hosted by Leslie Ament, Dir. of Customer Intelligence Research at Aberdeen Group and John de Wit of Nimaya. A discussion on how companies leverage customer intelligence management to maximize revenue and the next steps after CDI projects.
The Case for Agile ICM [PDF - 13pp]
Examine the "agile approach" to Integrated Customer Management projects versus traditional, out-dated development methodologies.
Hybrid CDI for the Mid-Market [PDF, 12pp]
Examine the differences between hybrid and traditional CDI implementations.
ActionBridge - A Closer Look [PDF - 7pp]
An in depth look at ActionBridge’s features, benefits and use
Customer Data Management: How Leaders Attain Tangible ROI [PDF - 36pp]
Aberdeen Group discusses how successful companies are implementing CDM projects to obtain a high return on their investments in such systems. Explore best practices and strategies for deploying CDM in your organization.
Customer Data Management: Gaining a 360-Degree View of One's Customers by Aberdeen Group [PDF - 11pp]
Aberdeen Group discusses effective management techniques for managing customer data by leading companies and provides insight into current trends in technology.
Customer Intelligence Management Benchmark Report by Aberdeen Group [PDF - 36pp]
This fact-based research report by Aberdeen Group discusses their findings regarding the best practices of leading companies regarding customer intelligence management.